IBM Moves Service Desks to the Cloud

IBM has released the second Software as a Service offering in its Tivoli Live portfolio: its IT service desk. Called "Tivoli Live-service manager," this release follows last year's Tivoli Live-monitoring service, a SaaS app that manages the health and performance of IT resources.

AVNET EPICOR SOFTWARE RED HAT NVIDIA INFOSYS TECHNOLOGIES

Tatiana Zavialova Amber Valletta Teri Polo Carla Gugino Freida Pinto